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Level 3 Coaching and Mentoring

Implement coaching and mentoring in your organisation

This qualification is designed for Junior Managers seeking to gain the skills, knowledge and confidence to coach and mentor people as part of their normal role. It’s also the ideal starting point for a career in coaching and mentoring.

Benefits for individuals

  • Learn powerful development tools
  • Understand the role and responsibilities of an effective coach and mentor
  • Explore different models
  • Develop practical skills, tools and techniques to support these models
  • Put your new skills into practice – carry out supervised mentoring sessions
  • Analyse, assess and plan to improve your own mentoring ability

Benefits for employers

  • Implement coaching and mentoring in your organisation
  • Benchmark your organisation’s coaching and mentoring practice against nationally recognised standards
  • Ensure the managers you develop are properly equipped with the skills, knowledge and ethical understanding they need
  • Create a mentoring culture in your organisation that means all managers are able and willing to coach and mentor others and support their professional development
  • There are six mandatory units in this qualification. Two units cover understanding good practice in workplace, coaching and mentoring, the processes they follow and the qualities and abilities individuals need to be effective in these roles. There are also two units that deal with reflecting on learners’ own skills as a coach or mentor in the workplace, which give them tools and techniques to develop and improve their practice. Finally, there are two units that require learners to plan and carry out 36 hours each of coaching and mentoring, with supervision and support.


This qualification will provide progression opportunities to other qualifications such as:

  • ILM Level 3 Certificate or Diploma in Leadership and Management
  • ILM Level 5 Certificate or Diploma in Coaching and Mentoring

Take me back to Learning and Development Home

“SVC were instrumental in me achieving my goals, providing a very welcoming environment in which to learn and most importantly the experienced & trained professionals in which to learn from, who have made my time learning a much more satisfying experience”– Senior Sales Engineer