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Management and Leadership

Non-accredited Management and Leadership Development courses

Developing yourself as a Team Leader | Understand the role and responsibilities of a team leader and improve personal performance.

  • The various roles, functions and responsibilities of a team leader
  • Limits of authority and accountability, and how these are defined
  • Personal skills and abilities for effective team leading
  • Using reflective learning skills to improve performance
  • Areas of strength and possible improvement

Management in a Box© Programme | Complete a cycle of leadership and management skills over 12 months. Real life experience and continued success is at the heart of this training.

Management Communication | Covering the importance of effective communication in management.

  • Communication theories, including the communication cycle and overcoming barriers
  • Different types of communication, including verbal, written, visual and electronic
  • Non-verbal communication, such as body language and facial expression
  • Business language, including tone, style and vocabulary


Core Management | Address the key skills that all managers need to be effective and efficient. Practical skills that you can apply directly into the workplace.

  • Motivating to inspire and increase quality and productivity
  • Understanding and planning change
  • Planning and allocating work for maximum efficiency
  • Health and Safety
  • Essential HR skills for managers

Mental Health Awareness | Create a culture that supports staff to be open about their mental health. Gain an understanding of how to manage an employee’s time off sick and ensure a smooth return to work.

  • Defining and understanding mental health
  • Statistics and economic impact
  • Risk and protective factors
  • Stigma and discrimination
  • Common mental health problems, signs and symptoms
  • Suicide and self-harm (risk assessment)
  • Self-help and signposting to available services/ support

Understanding Conflict and Stress | This course covers causes, stages and effects of conflict in the workplace.

  • The stages and causes of conflict
  • Conflict management strategies
  • Creating a positive atmosphere
  • Common workplace stressors
  • Occupational stress management


“Dave is probably one of the best tutors I personally have ever had, he is a credit to SVC and his knowledge is quite unbelievable” – R & D Construction