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Performance Management

Improve and develop people management skills

This interactive workshop is designed to help delegates improve and develop their people management skills, specifically when managing performance and development in the workplace.

Course outline

• What is performance management?
• Why is performance management important to an organisation?
• Introducing performance management into your organisation
• Planning employee performance
• Reviewing performance
• Managing poor performance

Course content

• Giving feedback
• Performance management cycle
• Tools to support performance management
• Impact of poor performance
• When does performance management begin
• Induction process
• Probationary reviews
• Appraisals and 1-2-1’s
• Managing poor performance
• Equality act
• The Legals/ACAS


“SVC Group took all the stress out of the situation, understanding our needs perfectly. I would highly recommend their services to companies of any size” – Direct Solutions