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Managing Disciplinary and Grievance

Increase your personal confidence and effectiveness

This course provides an essential overview for anyone working within a position that they will be conducting Disciplinary and Grievance investigations.

Learning objectives

• Gain a comprehensive understanding of effectively managing procedures
• Be able to consistently apply the key principles and practices
• Increase your personal confidence and effectiveness

Course content includes 

• Why do we need procedures?
• Good employee relations
• Examples of misconduct/gross misconduct
• Capability/performance or conduct
• Informal/formal action – all stages
• Investigate/gather the facts
• Exceptions
• Informal/formal process
• Carrying out investigation meetings
• Consequences of poor practice


“We are very happy. We always feel very confident in the information provided. We have found everyone at SVC a pleasure to work with” – Phoenix Homes