SVC Group’s Business Development Director, Phil Caborn has been with the team at SVC HQ for 3 months already – can you believe it? We asked Phil about his SVC Journey so far:
Walk me through a typical day at SVC Group as a Business Development Director?
I am currently working on key projects to increase awareness of the SVC Business Compass and the four key services that we offer. These include training, HR, H&S and recruitment.
Growing and developing the SVC sales and support teams is also part of my day which is spent working with and mentoring individual team members to help them grow their individual client base and revenues.
I am also helping to Push the SVC brand and its values into new areas across East Anglia and into North London whilst enhancing current client relationships and networking with other key business owners and leaders.
What was it that made you decide to join the team at SVC HQ?
It was a great opportunity that came up at the right time. SVC is an expanding business that has a great name across North Essex and Suffolk and having recently moved into new premises I felt I could help to grow the business further.
The enthusiasm and drive of the team along with the forward thinking of the owner Amanda Simpson and management team also helped to make the move an easy one.
I have a chance to make a difference, grow my knowledge and experience in a different market place and also improve individual skills that will help me grow personally.
How would you describe the working atmosphere and the people you work with at SVC Group?
The talented team at SVC Group want to help. They are customer focused, love to build long lasting relationships and absolutely put the customer first.
They are an experienced bunch who love nothing better than coming up with solutions to help and are not afraid to do things differently and try new methods.
The atmosphere in the office is always welcoming, happy and dare I say at times a little crazy!
As a team we definitely have fun and that really helps to ensure we get the work done in the right manner.
What is coming up over the next 3 months at SVC Group – what can we look forward to?
There is lots going on. Our annual ILM award ceremony happens in September which is a great chance to celebrate with all of those individuals who have completed their course work.
We have another HR Debate coming up and a special training event with Professional Speaker Celynn Erasmus on Thursday 13th October.
Finally, some up your first three months at SVC Group in 3 words?
Refreshing, fun and inspirational!